Last updated: August 25, 2026
Where we ship
GardenGox currently ships within the United States. We do not offer international shipping.
Processing and transit times
Orders are processed within 2–3 business days. After processing, transit typically takes 5–10 business days depending on the item and destination — larger furniture pieces can take longer than smaller accents. Transit estimates are not guarantees.
Shipping cost
Standard shipping is free on every order shipped within the United States.
Tracking
When an order ships, we send a tracking email to the address provided at checkout.
If your order is delayed
If your order has not arrived within the estimated transit window, email us at contact@gardengox.com with your order number. We will check the shipment with the carrier, provide an updated status, and — if the package is lost in transit — arrange a replacement or refund.
Address accuracy
Please review the complete delivery address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee an address change after an order has entered fulfillment.
Lost or damaged shipments
Report visible or concealed shipping damage within 48 hours of delivery. Email contact@gardengox.com with the order number and clear photos of the product, packaging, and shipping label.
Shipping questions
Email: contact@gardengox.com
Phone: +1 (626) 677-7442
Mailing address: 900 S Santa Fe Ave, Los Angeles, CA 90021, United States