Last updated: August 21, 2026
This policy explains how Gardengox collects, uses, and shares personal information when you visit gardengox.com, contact us, or place an order.
Information we collect
We may collect information you provide, including your name, billing and delivery addresses, email address, phone number, order details, account information, and support messages. We may also collect device, browser, IP address, cookie, and site-interaction information needed to operate, secure, and improve the website.
How we use information
We use information to operate the store, process and deliver orders, provide tracking, accept payments, prevent fraud, respond to questions, manage returns and refunds, maintain records, comply with legal obligations, and improve site performance.
Payments
Checkout payments are processed by the provider selected at checkout. These providers receive information needed to authorize and complete the transaction under their own privacy terms. Gardengox does not store full payment-card details.
Cookies and site services
The website may use essential cookies for the cart, checkout, account access, security, and preferences. Browser controls can limit cookies, but disabling essential cookies may prevent store features from working.
When information is shared
We may share information with service providers that help us operate the website, process payments, fulfill and deliver orders, provide hosting and security, or support accounting and legal compliance. We do not sell your personal information.
Retention and security
We retain information for as long as reasonably needed for the purposes described above. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information, subject to identity verification and legal recordkeeping requirements.
Children
Gardengox is not directed to children, and we do not knowingly collect personal information from children.
Policy changes
We may update this policy as store practices or legal requirements change. The latest version will be posted on this page with its updated date.
Privacy contact
Email: contact@gardengox.com
Phone: +1 (626) 677-7442
Mailing address: 900 S Santa Fe Ave, Los Angeles, CA 90021, United States