Where does Gardengox ship?
We currently ship within the United States. See Shipping & Delivery for costs and transit estimates.
How quickly is an order processed?
Most orders are processed within 2–3 business days. Transit typically takes 5–10 business days depending on the item and destination.
How do I track my order?
We email tracking information when your order ships. You can also check your order status under My Account.
Can I request a return?
Yes. Request an eligible return within 30 days of delivery. The item must be unused, unassembled, and in its original packaging. See Returns & Refunds for full details.
What if an item arrives damaged or incorrect?
Contact us within 48 hours of delivery with your order number and clear photos. Keep the item and all packaging while we review the report.
Which payment methods are accepted?
Checkout shows the secure payment methods available for your location and device.
How do I contact Gardengox?
Email: contact@gardengox.com
Phone: +1 (626) 677-7442
Mailing address: 900 S Santa Fe Ave, Los Angeles, CA 90021, United States